Railway says Google Cloud blocked its account; users report production apps and databases down

Why it matters

If you rely on Railway's dashboard or API, you may see disruption while the company restores control-plane infrastructure on Google Cloud. It is another reminder to plan for cloud-provider incidents and to monitor vendor status updates when control-plane components are affected.

Railway, the deployment platform, said Google Cloud blocked its account, making some Railway services unavailable, and that while access to its upstream cloud provider has been restored, the team is working to bring all workloads back online. The company said its dashboard, API, and internal control plane remain affected and that it is in direct contact with Google Cloud support, with no ETA. A user separately reported production impact to app servers and databases.

In a two-post thread on X, Railway wrote: "We are in direct contact with Google Cloud's support team. We do not have an ETA at this time." The company apologized for the disruption and said it would continue to post updates.

Railway described a progression from investigation to identification: users reported errors including "no healthy upstream," "unconditional drop overload," login failures, and inability to access the dashboard. It then identified that Google Cloud had blocked its account and said it escalated the issue directly with Google. The Railway Platform team later confirmed access to Google Cloud and said it was working to restore access to all workloads, with access regained to some Google Cloud hosted infrastructure and efforts ongoing to restore the rest. The incident was labeled a "Major Outage May 19, 22.29 UTC."

Responding to a RuntimeWire request for impact details, Ion Korol said that for him the dashboard and all databases and app servers in all projects appear down. He added that buckets are fine and he can access backups, which he said is expected because those are third-party.

Prior to the company thread, @JustJake also posted about the incident.

For questions, the team asked users to tag Noah (@itsnoahd), @Railway, or Mahmoud (@thisismahmoud) while it works through the incident.

Background: Railway was founded by CEO Jake Cooper and launched in 2020. Publicly reported funding totals about $124 million. Railway announced a $100 million Series B on January 22, 2026 led by TQ Ventures, with participation from FPV Ventures, Redpoint, and Unusual Ventures, per the company's blog and press release. Earlier, Railway raised a $20 million Series A in May 2022 led by Redpoint, with angel investors including Guillermo Rauch and Tom Preston-Werner; TechCrunch reported total funding at that time of $24 million. TechCrunch and Contrary Research have reported that Cooper previously worked as a software engineer at Wolfram Alpha, Bloomberg, and Uber before starting Railway after running into deployment complexity on his own projects.