Aaron Levie says agents will use software 100X more than people - and force new SaaS guardrails

The Box co-founder argues agents will query CRM, documents, analytics and corporate knowledge far more than employees do.

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Primary source: CXOTalk

Why it matters

Levie's argument reframes agents as a consumption shock for enterprise SaaS: more queries, more automation and more risk moving through systems built for human users.

Illustration of small agent figures navigating a network of enterprise apps, documents, CRM and analytics icons labeled Box to represent Aaron Levie's prediction

Aaron Levie (@levie) is making the case that AI agents will not kill enterprise software, but will turn it into high-volume infrastructure that needs a new control layer.…

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