Latitude turns AI agent chats into an observability signal
Cesar Miguelanez is positioning Latitude around the failure data hidden in production agent conversations, not just traces and dashboards.
By Ryan Merket · Published
Primary source: X / @heycesr
Why it matters
As companies put AI agents in front of customers, the next infrastructure fight is over who owns the feedback loop from messy conversations to fixes, evals and retention signals.
Cesar Miguelanez (@heycesr) put Latitude in front of a sharper agent-observability problem Tuesday: production AI agents are talking to customers at scale, but most of what those conversations reveal about product failure still dies inside chat logs.
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