LinkedIn scripts 80% of its agent workflow to limit hallucinations

Walmart is governing employee-built agents, while Forethought co-founder Sami Ghoche says Zendesk's 20 billion conversations still need data pipelines.

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Primary source: VentureBeat

Why it matters

The production agent stack is shifting toward deterministic control, persistent state and vendor-neutral gateways. That favors infrastructure builders while forcing application founders to define exactly where model autonomy earns its cost and risk.

Illustration of LinkedIn scripting agent workflows to limit hallucinations, with symbolic figures for Walmart overseeing employee-built agents and Zendesk data pipelines.

Animesh Singh, LinkedIn's senior director of AI platform and infrastructure, said the professional network has shifted roughly 80% of one agent workflow into scripted, deterministic code after finding that an LLM supervising another LLM could reproduce the same failure modes.…

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