Lorikeet launches Dreamweaver to give every customer an AI account manager
Built into Lorikeet's Concierge agents, Dreamweaver pursues activation and retention goals across voice, SMS and email. Lorikeet cites early results at PayJoy.
By RuntimeWire Staff · Published
Primary source: PR Newswire Business Technology
Why it matters
Customer support agents have mostly been sold on cutting the cost of inbound conversations. Dreamweaver moves the agent into activation and retention, where proof is harder, especially in regulated industries where proactive outreach carries consent and trust risks.
Lorikeet co-founder and CEO Steve Hind launched Dreamweaver on November 4th, a feature built into the company's Concierge agents that gives each customer of a business a personal AI account manager working toward a goal the business sets.…
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