Meta privately tests Muse agents that can call verified US businesses
Meta employee Matt Schlicht used Muse to contact Tesla dealerships, and founder Matt Van Horn gained access to the unreleased test after saying his agent could not do the same.
By Ryan Merket · Published
Primary source: X
Why it matters
Phone calls move Muse into customer service and offline commerce, while the demonstrated business-only limits highlight that telephony brings immediate consent, identity and abuse risks.
Meta is privately testing a Muse capability that lets agents call verified US businesses, according to posts from Meta employee Matt Schlicht and founder Matt Van Horn. The exchange shows how Van Horn gained access through a chain of Meta employees, not that Meta has released phone calling broadly.…
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