OpenAI contractors review ChatGPT chats and memory summaries for Project Lily

Leaked guides show reviewers scoring real conversations after an imperfect privacy filter; the default-on pipeline can retain old chats even after users opt out.

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Primary source: 404 Media

Why it matters

ChatGPT's polished responses depend partly on contractors reviewing real conversations, creating a privacy boundary many users will encounter only after opening the settings menu.

A person views scrolling text on a computer monitor in a modern office, their face partly illuminated by the screen's light.

OpenAI is using hundreds of outside contractors to read and evaluate real ChatGPT conversations, including chats containing sensitive personal information, according to a 404 Media investigation published September 14th.…

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