Plume launches Console to put AI agents inside ISP operations
Plume's workspace connects network data to support, retention and revenue workflows, with staff able to review agent guidance before acting.
By RuntimeWire Staff · Published
Primary source: Plume
Why it matters
Plume is extending its cloud-managed network platform into the systems ISP employees use to handle support and retention. The product's value will depend on whether agents can turn the data they analyze into reliable actions inside existing workflows.
Plume's new Console puts AI agents to work across ISP support, network operations and revenue workflows, extending an idea co-founder Fahri Diner built Plume around: fixing the unreliable Wi-Fi connection between a home's broadband gateway and its devices.…