Sidekick runs factory work orders and training through plain text messages
Justin So says the YC-backed AI agent is live in more than 20 plants, where workers can report problems without installing an app.
By Ryan Merket · Published
Primary source: X
Why it matters
Sidekick is testing whether AI workplace software can reach frontline employees by removing the app entirely, while taking on the accuracy and access-control risks of factory operations.
Justin So (@Just1nSo) detailed Sidekick's frontline operations product in an August 7th post on X, pitching plain text messages as the interface for reporting equipment failures, finding procedures and routing factory work.
https://x.com/Just1nSo/status/2085787245110583594
…
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.