Startup Spotlight: Pelica sends AI agents to do healthcare's administrative work
Pelica's founders, Lalit Kundu and Catherine Zhao, are applying experience from Google, YouTube and clinical research to the fragmented workflows of risk-bearing care.
By Ryan Merket · Published
Primary source: Y Combinator
Why it matters
Pelica is betting that healthcare AI's value lies in completing bounded operational work, not just surfacing care gaps. Its reported deployment and member reach are promising, but customer-level usage and independently measured outcomes remain unverified.
Pelica wants AI agents to take on the work that piles up between a healthcare team spotting a care gap and a patient getting the follow-up: combining records, calling or texting members, checking payer portals and filing notes. The San Francisco startup, founded by Lalit Kundu (@lalitkundu_lk) and Catherine Zhao, says it now serves more than 350,000 members through organizations that bear financial risk for care.…