Stonly launches AI agents that run the support playbook humans already use
Dashlane co-founder Alexis Fogel is betting one set of structured guides can govern reps, self-service and autonomous support.
By RuntimeWire Staff · Published
Primary source: PR Newswire
Why it matters
Customer service AI is moving from generating answers to executing business procedures. Stonly's shared-guide approach could cut maintenance work if it proves reliable on complex, high-risk cases.
Alexis Fogel, the Dashlane co-founder who built Stonly around a support problem he knew firsthand, launched Business Process Agents in a September 17th announcement.…
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