Uber adds AI tools, paid tasks and expanded protections for drivers
Dara Khosrowshahi is widening the app beyond rides and deliveries while rivals compete for the same supply of flexible labor.
By RuntimeWire Staff · Published
Primary source: Uber Newsroom
Why it matters
Uber still relies on millions of human earners even as it expands robotaxi partnerships. More task types can strengthen worker retention, but pay rates and local availability will determine whether the broader app produces meaningfully better earnings.
Uber CEO Dara Khosrowshahi unveiled a driver and courier roadmap on September 17th that adds AI guidance and new forms of paid work while expanding compensation and protections for eligible delayed trips and providing clearer fare information when riders change destinations or add stops.…
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