Vapi launches Agent Loop to build and test voice agents against a business goal

Early access opened November 11th, with human approval required before changes ship and general availability planned for early 2027.

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Why it matters

Agent Loop moves Vapi from selling voice infrastructure to selling the improvement cycle itself: scoring calls, drafting fixes, simulating tests and running live experiments. If the loop works at enterprise call volume, Vapi captures work now done by forward-deployed engineers and customer teams with homemade dashboards.

A woman speaks toward a glowing spherical robot while a hand points at it beside floating target, document, and profile icons.

Early access opened November 11th, with human approval required before changes ship and general availability planned for early 2027.

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