ElevenLabs CEO says businesses should disclose when AI answers calls
Mati Staniszewski says ElevenLabs is pacing at $600M in ARR as its voice agents move from creative tools into customer support.
By RuntimeWire Staff · Published · Updated
Primary source: TechCrunch
Why it matters
ElevenLabs is moving from voice generation into customer-facing agents, where growth depends on both operating economics and whether users trust a machine that sounds human. The $600M ARR figure is company-reported, and the $22B valuation traces to July tender-offer talks, not a confirmed new financing.
ElevenLabs CEO Mati Staniszewski says businesses should tell customers when an AI agent answers their calls, even as ElevenLabs builds the voice systems that increasingly handle those conversations. In a TechCrunch interview published September 24th, Staniszewski argued that disclosure makes sense while customers still expect a person on the other end.…
When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.