Hexnode previews Synapse, an AI agent layer for IT's console sprawl

The invite-only trial will connect endpoint, identity and threat agents with ServiceNow, Zendesk, Entra ID and BambooHR later in 2026.

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Primary source: PR Newswire

Why it matters

Synapse moves Hexnode from managing endpoints toward executing work across IT systems, a higher-value position that could deepen adoption of its UEM, identity and security suite.

An IT professional reviews a clean, integrated digital interface in a modern data center, with server racks in the background.

Apu Pavithran, Hexnode's founder and CEO, used the company's HexCon26 conference on September 9th to introduce Hexnode Synapse, an orchestration layer that sends AI agents across endpoint, identity, security and business software to complete IT work.…

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