OpenAI ships managed voice and chat agents for high-value enterprise workflows
The limited-release offering combines voice and chat agents, evaluations, guardrails and hands-on deployment by OpenAI engineers.
By Ryan Merket · Published
Primary source: OpenAI
Why it matters
Presence turns OpenAI from a model supplier into an active deployment partner, putting its engineers and systems integrators inside enterprise agent operations.

OpenAI (@OpenAI) launched OpenAI Presence on July 22nd, giving large companies a managed product for deploying voice and chat agents across customer support, sales and internal workflows.…
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