Epsagon founders raise $34 million for Harmony's AI workplace service desk

Lightspeed is backing Nitzan Shapira and Ran Ribenzaft again as they build agents that execute IT, HR and finance requests inside workplace chat.

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Primary source: Business Insider

Why it matters

Harmony's $34 million seed gives two proven founders the runway to challenge ServiceNow as workplace AI moves from answering questions to executing sensitive tasks.

Nitzan Shapira and Ran Ribenzaft have raised a $34 million seed round for Harmony, giving the repeat founders a substantial opening budget for their attempt to remove tickets, portals and queues from employee support.…

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